Please keep your browser open to this page as you complete the following
instructions. You will need to follow additional links from this page to access
the download instructions.

Before downloading the software for CBOS version 2.4.3 for your Cisco 678,
you must first determine if you have CAP or DMT. CAP and DMT are different
settings your modem uses. To determine which setting you have, follow the steps
below. If you download the wrong CBOS version, your service will not work.

Connecting to your Cisco 678

STEP 1



In this step, you will be performing the physical connections for your modem to
enable you to configure your modem, by connecting the modem wires.







Connect your Cisco 678 to your PC. Ensure that the yellow cable is connected to
the Ethernet port on your PC and to the "ENET" port on the back of the Cisco
678.







Connect the blue or gray management cable (this cable was shipped with the
original packing material) to a "COM" port on your PC to the "MGMT" port on the
back of the Cisco 678.



NOTE: A "COM" port is a communications port used to connect external
devices, such as your modem to the PC, most COM ports are identified by a number
on the back of your PC. The following picture is an example of COM port on a PC.







NOTE 1: Identify the PC COM Port number the blue or gray management cable
is installed on. You will need this information for the next step.



Connect the modem power cable and ensure the green power light is on.



Lost Management Cable?



If you lost your management cable, please call one of the following Qwest
technical support numbers:

Inform the Qwest technical support person you need to open an RMA for a new
blue management cable.



STEP 2



To set up your computer to connect to your modem, the software program you will
be using to connect to your modem will be HyperTerminal®.



To access HyperTerminal in Windows® 95/98/ME, perform the following.



Click START on your Windows® desktop and select PROGRAMS. Then, select
ACCESSORIES and then, select HYPERTERMINAL. Click on the HyperTerminal icon to
launch HyperTerminal.







Windows 2000 users select START, PROGRAMS, then select ACCESSORIES, then
select COMMUNICATIONS, and then select HYPERTERMINAL.



 

NOTE for Windows® 98 users: Loading Windows® 98 does not automatically
load HyperTerminal. If you cannot find a HyperTerminal folder, load
HyperTerminal from your Windows® 98 compact disk.



STEP 3

Enter "Cisco 678" as a connection name and select an icon. Then, select OK.

STEP 4

In the CONNECT USING field, select the COM port you connected the blue cable
to and noted in Step 1. Then, select OK.

STEP 5

In the Properties window, please set the port settings as follows.

• Bits per second: 38400


• Data bits: 8


• Parity: None


• Stop bits: 1


• Flow control: None

Then, select OK.

NOTE: If you cannot connect to your modem, reconfigure the "Bits per
second" field to 9600. Then, try to reconnect. If you have further connection
problems, please turn the power to your modem off for 30 seconds, then turn it
back on.



STEP 6

Press Enter to initiate the session in HyperTerminal. If the session does not
initiate, press Enter again. A CBOS prompt will appear as follows:

User Access Verification

Password:

STEP 7

If you set an executive password, please type it and press Enter. If you have
not set an executive password, please press Enter to access the Cisco 678 and
the following prompt will appear.

cbos>

NOTE: The Cisco 678 is default set to not have a password. Only if you
previously provisioned an executive password will you need one to enter the
Cisco 678. Qwest recommends setting an executive password for security purposes.

If you have forgotten your password, please call one of the following Qwest
technical support numbers:



 

STEP 8

Type "enable" at the cbos prompt. Then, press Enter.

enable

STEP 9

At the Password prompt, press Enter. The following prompt will appear.

cbos#

STEP 10

Please type the following at the cbos# prompt.

show version

NOTE: Please minimize your HyperTerminal session. Do not close
HyperTerminal, you will need it later in the upgrade instructions.

NOTE: Please minimize your HyperTerminal session. Do not close
HyperTerminal, you will need it later in the upgrade instructions.

Cisco® is a registered trademark of Cisco Systems Incorporation.

The icons contained in this material are trademarks of Microsoft Corporation.