Mntsnow
01-01-2003, 6:13 PM
Outsourcing Providers Face Shrinking Client Budgets (http://www.teledotcom.com/article/COM20021231S0003)
Tough times put outsourcers - and their clients - in a tough position.
Zurich Bank Implements NICE Recording-On-Demand (http://www.teledotcom.com/article/COM20021231S0002)
NiceLog's Alcatel and Etrali integration provides digital voice recording in sites throughout the canton of Zurich.
AT&T Launches Security Services For Europe (http://www.teledotcom.com/article/COM20021231S0001)
What used to be custom-tailored to specific clients will be the centerpiece of a packaged offering.
Polycom Beefs Up WebCommander (http://www.teledotcom.com/article/COM20021218S0001)
New version makes conference set-up easier.
Nokia & IBM Develop The Wireless Enterprise (http://www.teledotcom.com/article/COM20021217S0004)
New apps for advanced handsets look to drive the deployment of corporate services.
Nortel Completes 3G Network For Brazil's Telefonica (http://www.teledotcom.com/article/COM20021217S0003)
Univity products will Web browsing and emails with attachments.
Growth Seen In Call Center Component Sales (http://www.teledotcom.com/article/COM20021217S0002)
The global market for things like ACDs, IVR and call recording technology seems to be on the upswing.
Enhanced IP Telephony For SMBs (http://www.teledotcom.com/article/COM20021217S0001)
Avaya upgrades their small-business IP switch to accomodate more users.
Oracle, T-Mobile Execs To Keynote CC Demo (http://www.teledotcom.com/article/COM20021216S0003)
The conference takes place in Dallas, January 27-29, 2003.
LocusDialog Acquires InfoSpace Speech Apps (http://www.teledotcom.com/article/COM20021216S0002)
A few key apps and some speech experts come over in the deal.
Firm Sees CRM Services Growth In '03 (http://www.teledotcom.com/article/COM20021216S0001)
There are some signs that growth will come, partly as a result of deferred spending over the last few years.
It's Not CRM, It's Collaborative Support (http://www.teledotcom.com/article/COM20021212S0002)
Not all support issues can be solved in a one-to-one manner - some require the complexity of many minds.
Tough times put outsourcers - and their clients - in a tough position.
Zurich Bank Implements NICE Recording-On-Demand (http://www.teledotcom.com/article/COM20021231S0002)
NiceLog's Alcatel and Etrali integration provides digital voice recording in sites throughout the canton of Zurich.
AT&T Launches Security Services For Europe (http://www.teledotcom.com/article/COM20021231S0001)
What used to be custom-tailored to specific clients will be the centerpiece of a packaged offering.
Polycom Beefs Up WebCommander (http://www.teledotcom.com/article/COM20021218S0001)
New version makes conference set-up easier.
Nokia & IBM Develop The Wireless Enterprise (http://www.teledotcom.com/article/COM20021217S0004)
New apps for advanced handsets look to drive the deployment of corporate services.
Nortel Completes 3G Network For Brazil's Telefonica (http://www.teledotcom.com/article/COM20021217S0003)
Univity products will Web browsing and emails with attachments.
Growth Seen In Call Center Component Sales (http://www.teledotcom.com/article/COM20021217S0002)
The global market for things like ACDs, IVR and call recording technology seems to be on the upswing.
Enhanced IP Telephony For SMBs (http://www.teledotcom.com/article/COM20021217S0001)
Avaya upgrades their small-business IP switch to accomodate more users.
Oracle, T-Mobile Execs To Keynote CC Demo (http://www.teledotcom.com/article/COM20021216S0003)
The conference takes place in Dallas, January 27-29, 2003.
LocusDialog Acquires InfoSpace Speech Apps (http://www.teledotcom.com/article/COM20021216S0002)
A few key apps and some speech experts come over in the deal.
Firm Sees CRM Services Growth In '03 (http://www.teledotcom.com/article/COM20021216S0001)
There are some signs that growth will come, partly as a result of deferred spending over the last few years.
It's Not CRM, It's Collaborative Support (http://www.teledotcom.com/article/COM20021212S0002)
Not all support issues can be solved in a one-to-one manner - some require the complexity of many minds.