WinXP system alert.

[Win2Kuser]

Hey y'all, a mate of mine has a problem...

He tried running HL2 with Zone Alarm, and it crashed with a box on the screen saying something like Exception failure at <insert string of numbers>. It asked him if he wanted to send a report to MS.

He decined the offer and closed the box, but now every time he boots up, the same alert box pops up even though HL2 or Steam are not running, and he can't stop it doing so.

Any ideas on how to stop this popping up?
He has tried disabling ZA, but again, the box still pops up.

I personally haven't seen the box, so I'm not sure exactly what it says, but it sounds like a standard alert box.

This is on XP Pro.

TIA.

[mulder149]

it could be that the program is set to startup on system startup and is missing a file to load properly, first check your startup directory for the application that is giving the error if he knows which app it is, ZA is set to startup automatically and if it is causing the problem needs to be removed from the startup directory. Just because he is getting this error doesn't mean he is not starting this application directly. good luck.

Nate

[Win2Kuser]

Thanks for the reply Nate;

As far as I can tell, there is nothing starting up on boot. ZA will start as a service anyway, but the box that appears is the same one that originally appeared when trying to run HL2.

HL2 is not starting up, neither is Steam as that has been dissabled.

It's almost is if Winderz is stuck in a loop with this and something in registry is telling it to keep popping up the alert even though there is no reason for it to do so...

Anyone think of anything else???

TIA

[tank]

I wonder if disabling/re-enabling error reporting would work? Control Panel-System-Advanced-Error Reporting At the very least he could get rid of the box!

[Win2Kuser]

It's certainly worth a try - Thanks Tank.

I knew there would be a setting to turn it off somewhere, but XP aint my thing :D

Didn't realise how similar the system stuff is to Windows 2K...