Extremely slow cable speed! Help please

[rourkchris]

I went to DSLreports and found out that I am downloading at 8kbps and uploading at 29kbps. This is slower than a 33.6k modem! I have cable internet access and have just recently installed a Linksys BEFSX41 firewall router. I had noticed a considerable slowdown so tested it. Man is it going slow. Any ideas?

[BBA]

Get DSL.

My cable got like that too...depending on the time of day and day of week. Now I am on DSL and have had no performance issues at all.

[rourkchris]

I am thinking though that it's a setting with my router. It was quite fast before(didn't test it however). I have always been completely satisfied with my cable internet service. Must be the hardware router.

[Twiztid Truckie]

Possibly your router is about to "go to router heaven"?

One of my customers had a similair situation, and about a week later, had to order a new router for his net. Seems it was faulty equipment for comcast...i dont know who you use for net, but that was my situation...

Truckie:)

[PresterJohn]

the first trouble-shooting i would do is connect one computer directly to the cablemodem (disconnect the router), make sure you've got a software firewall on, and run another test.

also check your packet stats on the nic for anything suspicious.

[rourkchris]

Just tested PC1 with direct cable modem connection. Download 227kbps, and upload 258kbps. Quite a bit faster. I have tried a new router replacing the Linksys BEFSX41 with a D-Link DI-704P. It is slow as well. Download is 160kbps, and upload 47kbps.

[rourkchris]

OK I think I got it straightened out now. After testing with this new D-Link DI-704P router my speeds were: download 3141kbps, upload 248kbps. I'm very happy with that:D Thank you all for your help and suggestions.